Digital Customer Experience: Guide to Measure and Improve DCX
Understand what is digital customer experience is and how measuring and improving your digital customer experience with data-driven insights can optimize conversion.
Metrics
Understanding Product Usage: 12 Key Metrics
Product usage - Understand how customers interact with your products, and make informed & targeted decisions to improve the customer experience.
Cohort Analysis - A Comprehensive Overview of its Benefits
Cohort Analysis helps identify patterns in user behavior by analyzing users over time. Get an overview of what Cohort Analysis is and how it can be used to gain valuable insights into user behavior.
North Star Metric with Examples of How Companies Use It
In this blog, we'll look at what North Star metrics are and examples of how organizations can use them to boost performance and achieve their overall goals.